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Customer management system for after-sales service *Free webinar and case materials

Eliminate "waste" in manufacturing! Free case studies on business efficiency DX! Contributing to interdepartmental collaboration and maximizing profits. Demos are also available.

The customer management system for after-sales service, "e-Sales Manager Remix Service Edition," is a tool that allows for centralized management of information necessary for maintenance, such as customer information and equipment details. You can quickly search for information and report from your smartphone, share information in real-time, and strengthen collaboration between service engineers and locations. 【Solutions to these concerns】 ■ Inability to thoroughly replace or update delivered equipment, negatively impacting performance ■ Incomplete tasks while out, requiring a return to the office ■ Uncertainty about whom to consult for maintenance records of delivered equipment * We are currently offering a free "Product Introduction Document" and a detailed "White Paper" with case studies. You can view them immediately from “PDF Download.” * Demos are also available. Please feel free to contact us for more details. ★ We will hold a free webinar on CRM utilization techniques on Wednesday, September 11. For details and registration, please see the link below.

Web Seminar for the Manufacturing Industry: How to Utilize CRM to Maximize After-Sales Service Revenue

basic information

【Webinar Overview】 Theme: How to Utilize CRM for Maximizing After-Sales Service Revenue - Interdepartmental Collaboration and Minimizing Opportunity Loss as Key Factors Date and Time: September 11, 2024 (Wednesday) 16:00 - 16:40 Registration Deadline: September 11, 2024 (Wednesday) 15:00 Capacity: First 100 participants (Pre-registration required) Cost: Free 【About 'e-Sales Manager'】 Used and supported by a wide range of companies from large enterprises to small and medium-sized businesses, including manufacturing, service, information and communication, finance, and construction and real estate industries, with over 5,500 successful implementations. We can respond to the diverse needs of various companies by leveraging our implementation experience across different company sizes and industries. *Please refer to the accompanying materials. Feel free to contact us with any inquiries.

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Applications/Examples of results

Please take a look at the accompanying materials. Feel free to contact us with any inquiries.

Introduction materials for "e-Sales Manager Remix Service Edition"

OTHER

White Paper "Examples of Business Efficiency Improvement through DX"

TECHNICAL

Recommended products

Distributors

Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.