CRM/SFA Implementation Case Studies
CRM/SFA Implementation Case Studies
We would like to introduce a case study on the implementation of CRM/SFA conducted by our company.
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Is DX progressing? A case study of DX in a medical device manufacturer: 'Medikit'
Introducing a case study that successfully accelerated the PDCA cycle.
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[DX Case Study of Parts Manufacturer] Sagami Chemical Metal Co., Ltd.
Introducing a case where visualizing the reasons for poor sales led to an increase in orders.
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DX Without Fail: A Collection of DX Case Studies for Improving Operational Efficiency in Manufacturing
Accelerating the PDCA cycle! Introducing various CRM/SFA implementation examples.
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Organizational Reform through DX: Key Points for Building an Organization
Improve the efficiency and accuracy of sales activities! Utilize technology such as CRM/SFA implementation and data analysis.
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Shall we start DX? Activating internal communication and information sharing.
Achieving improvements in sales, profits, and productivity! Directly linked to increased sales and profits through customer acquisition and improved repeat rates.
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What are the reasons for the slow progress of DX in Japanese companies? 【*Free basic knowledge gift】
If you don't know, you'll miss out: an explanation of the reality of slow DX progress and the benefits of incorporating DX into sales activities. You'll gain insights into cost-effective and time-efficient sales activities!
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DX That Won't Fail: What IT Tools Truly Lead to Results?
Improving customer satisfaction! Appropriate differentiation of CRM/SFA and groupware based on their purposes.
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[Basic Knowledge Material] ChatGPT as an AI Partner
Tools and techniques to maximize sales results! A service that can generate responses.
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[Basic Knowledge Material] Comparison and Explanation of CRM/SFA Products
Easy information sharing within the company! We will also introduce our provided CRM/SFA e-Sales Manager.
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Free Gift of Basic Knowledge: Understanding CRM Usage with Examples and Diagrams!
Explaining the basics of CRM (Customer Relationship Management) that helps achieve goals! Introducing features, implementation benefits, and case studies. *Free resource on foundational knowledge available!
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Understanding through Examples and Diagrams! Sales Support System Utilization Guide [*Free Gift*]
Free gift of essential knowledge about SFA that you can't ask about now! Explanation of implementation benefits and usage examples. What are the key points for selecting SFA that will be established in companies?
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Key Success Factors (KSF) that are crucial for achieving KGI and KPI
Explaining key indicators in business strategy! Also includes tips on utilizing CRM/SFA to manage key indicators effectively.
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Eliminate "waste" in manufacturing! Free case studies on business efficiency DX!
Improving the efficiency of maintenance operations. Contributing to increased sales with domestic CRM/SFA tools [*Free white paper introducing case studies available now*].
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A tool that can centrally manage maintenance information that tends to be dispersed.
Eliminate "waste" in manufacturing! Free white paper introducing case studies on business efficiency through DX.
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Methods to promote the collection and utilization of customer needs through the implementation of CRM/SFA.
A must-see for manufacturing companies! An explanation of key points for utilizing information for product development and improvement with CRM/SFA.
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What changes with the implementation of CRM/SFA?
If we can accumulate successful examples of collaboration between manufacturing and sales, motivation for collaboration will increase, significantly enhancing corporate competitiveness.
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Examples of Utilizing CRM/SFA for Product Development and Improvement in the Sales Department
It can also be used for unifying sales prospect lists by base or department and preventing overlaps.
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Connecting to product development and improvement! Examples of utilizing CRM/SFA in the development department.
By focusing on high-priority themes when planning, we can accelerate product development and improvement.
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Examples of Utilizing CRM/SFA for Product Development and Improvement in the Manufacturing Department
By strengthening the collaboration between the sales and research & development departments, we can reduce the risk of producing incorrect products.
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What are the key points for the introduction and establishment of CRM/SFA?
Simply introducing a system often does not lead to its effective use! Here are key points for ensuring its adoption.
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Reduce unnecessary costs! How to choose CRM/SFA.
Here’s a summary of how to choose and the key points for CRM/SFA that maximizes effectiveness at an appropriate operational cost!
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Reasons for not achieving the expected implementation effects of CRM/SFA operations.
Quantify the costs associated with implementation and operation, as well as the sales before and after implementation, to calculate cost-effectiveness and objectively measure results.
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Key points to consider and budget awareness when selecting CRM/SFA.
It is important to choose cost-effective tools that are appropriate for the organization's scale, considering necessary functions/effectiveness within an appropriate budget and from a medium- to long-term perspective.
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Three key points to keep in mind when implementing CRM/SFA.
Establishing an appropriate operational system and a new business flow will be the key to success!
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Calculation Process of Cost-Effectiveness (ROI) in CRM/SFA Implementation
Let's objectively assess whether the effectiveness is being achieved at an appropriate operational cost by calculating the cost-effectiveness, and aim for proper tool utilization.
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Key Points for Selecting CRM/SFA that Sticks in Companies
Not only the diverse functions that streamline operations, but also the vendor's system that thoroughly supports from "implementation to establishment and operation" helps improve corporate productivity.
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How to identify a CRM/SFA that is easy to use, straightforward, and absolutely manageable.
The first step towards system establishment! It will help dispel concerns during selection and implementation.
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Factors that prevent effective use of CRM/SFA even after implementation.
Let's clarify the 'purpose of introduction' and 'promotion system/policy' and share them throughout the organization!
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What it means to be in a "state of effectively utilizing" CRM/SFA.
To avoid complications, start by narrowing down the functions/items! Improve bottlenecks based on analysis data and increase the conversion rate.
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Key points for establishing a system that effectively utilizes CRM/SFA.
In information input, it is important to identify a smooth "input flow" rather than focusing on the "number of input fields/information volume"!
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