How to identify a CRM/SFA that is easy to use, straightforward, and absolutely manageable.
The first step towards system establishment! It will help dispel concerns during selection and implementation.
In a business environment that changes daily, the implementation of CRM/SFA (Customer Relationship Management/Sales Force Automation) is an important digital transformation for companies that want to strengthen their sales capabilities. However, it is unclear before implementation whether they can effectively utilize it within their organization. To prevent the significant costs and labor hours spent on a system that cannot be operated as expected from going to waste, this document explains everything from "how to determine if a CRM/SFA can be effectively utilized in-house" to "tips for preventing implementation failures." Please refer to this as a guide for selecting a CRM/SFA that can be effectively utilized within your organization. [Contents] ■ Factors that lead to "inability to utilize" even after implementing CRM/SFA ■ What it means to be in a "state of effective utilization" of CRM/SFA ■ Key points for establishing a system that effectively utilizes CRM/SFA ■ Comparing input flows of CRM/SFA to assess usability (ease of use) ■ Essential tips for "preventing CRM/SFA implementation failures" ■ Low adoption rates that hinder CRM/SFA operation *For more details, please download the PDF or feel free to contact us.
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.