Customer Relationship Management/Sales Support System 'esm'
Real-time information sharing within the organization! Dedicated advisors support the use of CRM/SFA.
"esm (e Sales Manager)" is a customer relationship management/sales support system that centralizes customer information and streamlines the management of sales activities and information sharing. We pursue a user-friendly and simple design for users. With just a single input of information, it is possible to instantly transform the necessary information for various outputs such as customers, projects, probabilities, and reports. Additionally, by automating administrative tasks such as information registration support, extracting accumulated information, and transcribing audio, we create an environment where sales activities can be focused, thereby supporting the efficiency of sales representatives. 【Features】 ■ Automatically update multiple pieces of information with just one data entry ■ AI solutions automate cumbersome internal tasks ■ Comprehensive dashboard for easy current situation analysis *For more details, please download the PDF or feel free to contact us.
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【Solutions to Such Concerns (Excerpt)】 ■ Customer information is scattered across departments ■ Sales information from the previous representative is missing ■ Overwhelmed by daily report creation and administrative tasks ■ No time to pursue new business development ■ Implemented a system but not utilizing it ■ Introduced a system, but it hasn't been established *For more details, please download the PDF or feel free to contact us.
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【Case Studies】 ■ Ozawa Science Co., Ltd. ■ Furutek Co., Ltd. ■ Daiwa Seiko Co., Ltd. *For more details, please download the PDF or feel free to contact us.
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.