Company information
Make business smarter!
We are a company that supports corporate digital transformation (DX) and business improvement as the developer of the OSS-based CRM "F-RevoCRM." We address challenges faced by the maintenance and after-sales service departments in the manufacturing industry, such as the personalization of equipment information and repair history for each customer, paper management of inspections and repairs, and delays in communication between the field and the office. We advocate for the realization of "smart business" that goes beyond mere system implementation. Our strength lies in our ability to provide consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of package limitations and dependence on specific vendors.
Business Activities
■Business Improvement Support We carefully listen to the operations at maintenance sites and customer service desks, organizing processes and challenges such as management methods for inspection records and repair histories, as well as customer response flows. ■Support for F-RevoCRM Implementation Based on the results of the hearings, we will configure F-RevoCRM to match your company's business flow, including the centralization of equipment ledgers, maintenance contract management, and repair response histories. We can also accommodate unique operations that do not fit within the confines of off-the-shelf packages. ■System Development Our engineers, who are well-versed in F-RevoCRM, will conduct highly maintainable development, including integration with existing maintenance management systems and core systems. ■Customer Support Utilizing F-RevoCRM, we provide support that leads to results, such as improving after-sales service quality and enhancing response speed. ■In-house Development Support We provide training and support necessary for your engineers to develop F-RevoCRM. This allows you to avoid dependency on specific vendors and enables you to lead future specification changes and feature additions internally.
Company overview
- Company name シンキングリード 東京本社、大分オフィス
- Establishment July 28, 2008
- capital 1285Ten thousand yen
- number of employees 20person
- Address 〒103-0013 Tokyo/ Chuo-ku/ 8th Floor, Kawasho Building, 1-11-2 Nihonbashi Ningyocho View on map
- TEL 03-6661-6801
- FAX 03-6661-6803