FOSS JAPAN Co., Ltd. Official site

We will be temporarily closed on the following dates due to employee training. We apologize for any inconvenience this may cause and appreciate your understanding. ■ Closure Period June 11 (Thursday) to June 12 (Friday), 2026, all day ■ Regarding Orders 1) Orders placed after June 10 (Wednesday) will generally be shipped on or after June 16 (Tuesday) or June 17 (Wednesday). 2) Orders can be placed anytime on the 【FOSS WEBSHOP】. The official delivery date will be communicated after June 15 (Monday). 3) Please specify your "desired delivery date" when placing an order. 4) In case of emergencies, please contact us not only by sending the order form but also by phone. ■ Regarding Customer Support During the closure, any malfunctions or issues will be accepted via email or voicemail. Please provide detailed information including "model name," "serial number," "symptoms," "contact person's name," and "contact information." Our customer support will contact you in the order of receipt. E-Mail: service@foss.co.jp Contact: 03-5962-4811 Reception Hours: 9:00 AM to 5:00 PM

We are pleased to offer everyone the opportunity to view Foss analysis equipment at Foss Japan. In this open house, we aim to provide information to a wide audience, including tips for selecting analysis equipment and ways to further utilize the equipment you are currently using. We have planned a comprehensive seminar for those who wish to deepen their knowledge about future analysis, as well as for those seeking information on selecting analysis equipment. Additionally, we will have various NIR devices on display, and it will be possible to measure samples you bring with you. Of course, we also welcome visitors who only wish to tour the equipment! We sincerely look forward to your participation. ■ Date: June 18, 2026 (Thursday) 11:00 AM – 4:30 PM (Reception starts at 10:45 AM) ■ Venue: Kobe International Conference Center, Seminar House Room 702 / Some online participation available ■ Overview: - Greetings and introduction of Foss product lineup *Online participation available - Basics of NIR and selecting the optimal model *Online participation available - Demonstration of calibration software FossCalibrator: Let's create a calibration curve *On-site only - Sample measurement and open house *On-site only For more details, please check the PDF.

We will be holding a technical training session for MilkoScanFT3 as detailed below. In this training, we will provide a broad range of information useful for operating the equipment, including explanations of the principles and structure of the device, how to create measurement products, daily maintenance, and responses to troubleshooting. Additionally, this year we will introduce new ways to utilize digital services (such as FossCalibrator and IQX), and we have also prepared hands-on sessions where customers can experience operating the equipment using a PC. The training content is designed to be more practical and immediately applicable in real-world settings. We understand you may be busy, but we kindly ask you to consider participating. ■ Osaka Venue: June 25-26 ■ Morioka Venue: July 8-9 ■ Tokyo Venue: August 27-28 ■ Obihiro Venue: September 17-18 ■ Fukuoka Venue: October 8-9 *Please check the PDF for more details.

We would like to inform you about the business hours during the GW period, as well as order, shipping, and support services. Please download the PDF to check the schedule. ■ Regarding Orders 1) Orders can be placed at any time on the 【FOSS WEBSHOP】. Stock will be prioritized. 2) Please specify your "desired delivery date" when placing an order. 3) Due to expected high order volume and shipping delays before and after the holiday, please make your requests with ample time. ■ Regarding Customer Support For any malfunctions or issues during the holiday... Customers with maintenance contracts should contact the dedicated number for after-hours support. Other customers can reach us via email. Please provide details such as "model name," "serial number," "symptoms," and "contact person's name." Our customer support will contact you in the order of receipt. E-Mail: service@foss.co.jp

I want to invest in equipment, but... 'The costs are high.' 'I want to implement it this year, but I can't take the plunge.' 'I'm hesitant because the analysis equipment is expensive.' —For customers with such concerns, we highly recommend utilizing the 'subsidy program.' You can receive up to two-thirds of the costs, and the acceptance rate is a high 67%. This is a great opportunity to move forward with necessary equipment investments while significantly reducing implementation costs! The subsidy program is publicly offered by the national government and various local governments, so timing is crucial. 'The subsidy program seems complicated...' 'What kind of subsidies are available?' 'Will I qualify for this subsidy?' If you have such concerns, please rest assured. Feel free to contact us! Phone: 03-5962-4811