DX Promotion and Support Services for Transformation of People and Organizations in the Tourism Industry
Digital transformation of on-site guide know-how into explicit knowledge. We provide support for multilingual capabilities and operational efficiency.
In the tourism industry, with the recovery of inbound demand, there is a growing need for the provision of multilingual guides and the maintenance of high-quality services. In particular, visualizing the guiding know-how and on-site response procedures possessed by skilled guides and organizing them into a form of explicit knowledge that can be shared across the organization is essential for stable service delivery. This service supports the establishment of a sustainable tourism guide system by integrating improvements and human resource development utilizing digital technology, starting from the on-site business processes. 【Usage Scenarios】 - Visualization and digitization of guiding procedures and response know-how of skilled guides - Practical human resource development focused on the tacit knowledge of the field - Efficiency in creating multilingual guides through digital utilization by younger staff - Establishment of a field-led DX promotion system aimed at technology transfer 【Effects of Implementation】 - Shortening of training periods through the formalization of guiding know-how - Cultivation of an organizational culture where on-site staff discover and improve their own challenges - Realization of efficient multilingual guide generation utilizing digital technology - Improvement of service quality across the organization through horizontal deployment of successful cases between departments
basic information
【Features】 - Visualization of business processes linking management challenges with on-site technology transfer issues - Practical human resource development focused on actual on-site challenges of the company - Support for transforming the awareness and actions of on-site staff, management, and executives - Creation and verification of small success stories using digital technology - Establishment of an operational system for the continuous development of DX talent 【Our Strengths】 Through the business ecosystem 'exbridge', we collaborate with specialized consultants and solution partners who are well-versed in on-site challenges. We explore and introduce the most suitable experts tailored to your company's situation, supporting rapid and efficient problem-solving.
Price information
Price Information We will provide a customized estimate based on the target department, number of participants, progress of DX, support themes, implementation period, and other factors. Price Range Negotiable Delivery Time Negotiable
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Model number/Brand name
JEMCO | DX Human Resource Development and Organizational Transformation Support
Applications/Examples of results
- We are promoting DX, but it is not leading to results. - The implemented system has not been established on-site. - There is a temperature gap between the DX promotion department and the field. - We want to shift DX to be an activity led by the field. - We want to develop DX talent within the company. - We want to connect AI and DX training to practical work. - We want to develop talent based on our company's business challenges. - We want to eliminate dependence on a few employees who are knowledgeable about digital. - We want to change the awareness of DX among management and executives. - We want to promote business reform using AI and digital. - We want to horizontally deploy successful DX case studies to other departments. - We want to create an organization where employees themselves can drive transformation.
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Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.