Standardizing customer service for retail through video.
Achieve improvement in customer service quality and reduction in training costs.
In the retail industry, high-quality customer service is essential for improving customer satisfaction. In particular, addressing diverse customer needs and providing accurate product explanations are crucial. However, training new staff requires time and costs, and there can be inconsistencies in the quality of training, which poses challenges. Our video training covers everything from the basics to advanced customer service skills and is available in multiple languages. This enables standardization and efficiency in training, contributing to improved service quality. 【Usage Scenarios】 * Initial training for new staff * Customer service training for foreign staff * Explanations regarding new products and services * Role-playing for handling complaints 【Benefits of Implementation】 * Standardization of customer service skills * Reduction in training time * Improvement in customer satisfaction * Strengthening inbound support through multilingual capabilities
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【Features】 * Video content covering everything from the basics to advanced customer service * Easy-to-understand structure combining animation and live-action * Multilingual support (Japanese, Vietnamese, Chinese, English) * Understanding checks through tests after video viewing * Monthly subscription maintenance and update service for the latest information 【Our Strengths】 LinkStudio Inc. is an animation production company specializing in training and educational videos for the manufacturing industry. We have numerous achievements on platforms such as Coconala, with over 3,000 productions and an average rating of 4.9 out of 5. We contribute to reducing the educational burden on the field, standardization, and improving safety through multilingual support and custom training design.
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LinkStudio Co., Ltd. is an animation production company specializing in the creation of training and educational videos for the manufacturing industry. We have numerous achievements on platforms such as Coconala, with **over 3,000 productions and an average rating of 4.9 out of 5**, receiving high praise. Through multilingual support and custom training design, we contribute to reducing the educational burden on the field, standardization, and improving safety.