"Fleacia" dramatically improves the speed of specification proposals with interactive AI.
フューチャーアーティザン
Future Artisan Co., Ltd. (Headquarters: Shinagawa-ku, Tokyo; President: Go Tanaka) has added an interactive AI feature to its B2B manufacturing customer contact DX solution series "Fleacia," which proposes optimal product specifications using natural language. This feature enables a real-time search and reference environment for information accumulated within the company, such as technical documents, sales materials, and past trouble information. It efficiently organizes the complex product configuration rules that previously required a significant amount of time to design, allowing for the rapid construction of a CPQ (Configuration, Price, Quote) system. As a result, sales representatives and users on the website can quickly and appropriately select the best options based on ambiguous requests or vague application inquiries from customers using natural language, significantly improving the accuracy and speed of proposals. This reduces the burden that the design department had to address each time, creating an environment where both sales and design can focus on high-value-added tasks.
