[F-RevoCRM Implementation Case] MAYA SYSTEM Co., Ltd.
Improving business operations and productivity in planning through the use of "F-RevoCRM"! Here are the secrets to achieving this.
We would like to introduce a case where MAYA SYSTEM Co., Ltd. implemented the inquiry management tool 'F-RevoCRM'. Although the company handles multiple products, the existing system was unable to manage inquiries by product, leading to complications when accumulating data. Therefore, they implemented this system. They are now able to manage inquiries by product and type, resulting in smoother operations. [Implementation Results] - Inquiries can now be managed by product and type, leading to smoother operations. - Analysis has become smoother, allowing for the PDCA cycle to be implemented. - Information sharing both internally and externally has become more efficient. *For more details, please refer to the PDF document or feel free to contact us.
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【Issues】 ■ The existing system could not manage inquiries by product, leading to problems with data accumulation. ■ Analyzing data related to inquiries was time-consuming and difficult. ■ Internal information sharing was not smooth. * For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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We are a company that supports corporate digital transformation (DX) and business improvement as the developer of the OSS-based CRM "F-RevoCRM." We address challenges faced by the maintenance and after-sales service departments in the manufacturing industry, such as the personalization of equipment information and repair history for each customer, paper management of inspections and repairs, and delays in communication between the field and the office. We advocate for the realization of "smart business" that goes beyond mere system implementation. Our strength lies in our ability to provide consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of package limitations and dependence on specific vendors.