Happy New Year! Thank you very much for your support during the past year. We look forward to your continued support this year as well. Last year marked the 50th anniversary of our founding, and we have now embarked on the next 50 years. At our headquarters in Denmark, we have primarily provided solutions originating from Europe and the United States to our customers in Japan. In the next step, we aim to focus on food unique to Japan or Asia and contribute to the efficiency and automation of its manufacturing processes. At FOSS Japan, we are currently working on establishing rapid component measurement of soy sauce and sake using FT-IR technology. By enabling simultaneous analysis of multiple components in just a few seconds, we can achieve significant cost reductions and shorten the time required for quality checks, which were previously managed through artisan verification and time-consuming analytical methods. We are confident that by utilizing current new technologies even in Japan's traditional food industry, we can further invigorate and develop the entire industry. We will continue to make every effort to ensure that our new solutions can be of assistance to everyone in the food and agriculture sectors.

We would like to inform you about the order and shipping operations during the GW period as follows. Please download the PDF to check the schedule. ■ Regarding Orders You can place orders anytime at the FOSS WEBSHOP. Inventory will be prioritized. https://www.myfoss.com/ja-jp Please specify your desired delivery date when placing an order. ■ Regarding Customer Support For any malfunctions or issues during the holiday period, we will accept inquiries via email or voicemail. Please provide details such as "Model Name," "Serial No.," "Symptoms," and "Contact Person." Our customer support will contact you in the order of receipt. E-Mail: service@foss.co.jp Contact: 03-5962-4811 Reception Hours: 9:00 AM to 5:00 PM

We pray for the souls of those who have passed away due to the novel coronavirus infection, and we sincerely express our sympathies to the patients who have been affected. We also extend our heartfelt gratitude to the medical professionals engaged in the treatment of this infection, as well as to all those who are working to maintain the daily lives of citizens. At Foss Japan, we prioritize the safety and health of our customers, business partners, and employees, and since April 2020, we have implemented various infection control measures. We have compiled the details in the attached file, and we would appreciate it if you could take a look. 【Contact Information】 Email service@foss.co.jp (Inquiries regarding equipment operation, use, and maintenance) info@foss.co.jp (Other inquiries) Phone 03-5962-4811 We continue to appreciate your support.

We would like to inform you that our company will be integrating the invoices and delivery notes, which have previously been sent as separate documents, into a single format called "Invoice and Delivery Note." This initiative is part of our efforts for environmental protection (resource reduction) and operational efficiency, and it aligns with the global guidelines of FOSS, a company headquartered in Denmark, to promote the SDGs (Sustainable Development Goals). All the information that has been included in the traditional invoices and delivery notes will be carried over to the new Invoice and Delivery Note format. Starting from December of this year, we plan to gradually change the format as soon as the system is ready. We understand that this may cause some inconvenience, and we kindly ask for your understanding in this matter. ■■ Inquiries ■■ - Email For inquiries regarding equipment operation, usage, and maintenance: service@foss.co.jp For other inquiries: info@foss.co.jp - Phone number 03-5962-4811 (Weekdays 9 AM - 5 PM)

We would like to express our congratulations on the continued prosperity of your company. We are also deeply grateful for your exceptional support. Regarding the matter at hand, our company reviewed product prices in 2021; however, since then, costs such as raw materials, labor, and transportation have fluctuated. We have been striving to absorb these costs through operational efficiency and cost reduction. However, as you are aware, due to the surge in raw material prices and disruptions in transportation caused by the COVID-19 pandemic and the situation in Ukraine, it has become difficult to absorb the increase in procurement costs solely through the efficiency of sales activities and logistics operations. Therefore, we regret to inform you that we must revise our product prices. We kindly ask for your understanding of the circumstances. ■ Products subject to price revision: Equipment, reagents, consumables, parts, some service fees, maintenance contracts ■ Implementation date of price revision: Maintenance contracts from the renewal on January 1, 2023 Equipment, reagents, consumables, and parts from orders received on April 1, 2023 Service fees from services conducted after April 1, 2023 * For the revised service fee schedule, please contact our company.

We pray for the souls of those who have passed away due to the novel coronavirus infection, and we sincerely extend our sympathies to the patients who have been affected. We also express our heartfelt gratitude to the healthcare professionals engaged in the treatment of this infection, as well as to all those who are working to maintain the daily lives of citizens. At Foss Japan, we prioritize the safety and health of our customers, business partners, and employees, and since April 2020, we have implemented various infection control measures. We have compiled the details in the attached file, and we would appreciate it if you could take a look. 【Contact Information】 Email service@foss.co.jp (Inquiries regarding equipment operation, use, and maintenance) info@foss.co.jp (Other inquiries) Phone 03-5962-4811 We look forward to your continued support.

We pray for the souls of those who have passed away due to the novel coronavirus and sincerely extend our sympathies to the patients who have been infected. We also express our heartfelt gratitude to the healthcare professionals engaged in the treatment of this infectious disease, as well as to all those who are working to maintain the citizens' daily lives. At Foss Japan, we prioritize the safety and health of our customers, business partners, and employees, and since April 2020, we have implemented various infection control measures. We have compiled the details in the attached file, and we would appreciate it if you could take a look. 【Contact Information】 Email service@foss.co.jp (Inquiries regarding equipment operation, use, and maintenance) info@foss.co.jp (Other inquiries) Phone 03-5962-4811 Fax 03-5962-4812 We look forward to your continued support.

We pray for the souls of those who have passed away due to the novel coronavirus infection, and we sincerely extend our sympathies to the patients who have been affected. We also express our heartfelt gratitude to the medical professionals engaged in the treatment of this infection, as well as to all those who are working to maintain the citizens' daily lives. At Foss Japan, we prioritize the safety and health of our customers, business partners, and employees, and since April 2020, we have implemented various infection control measures. We have compiled the details in the attached file, and we would appreciate it if you could take a look. 【Contact Information】 Email service@foss.co.jp (Inquiries regarding equipment operation, use, and maintenance) info@foss.co.jp (Other inquiries) Phone 03-5962-4811 Fax 03-5962-4812 We continue to appreciate your support.

Dear Customers, We pray for the souls of those who have passed away due to the COVID-19 pandemic and extend our heartfelt sympathies to the patients who have been affected. We also express our sincere gratitude to the medical professionals who are engaged in the treatment of this infectious disease, as well as to everyone who is working to maintain the daily lives of citizens. At Foss Japan, we prioritize the safety and health of our customers, business partners, and employees, and since April 2020, we have implemented various infection control measures. We have summarized the details in the attached file, and we would appreciate it if you could take a look. [Contact Information] Email service@foss.co.jp (Inquiries regarding equipment operation, use, and maintenance) info@foss.co.jp (Other inquiries) Phone 03-5962-4811 Fax 03-5962-4812 We appreciate your continued support.

Dear Customers, We would like to express our condolences to those who have lost their lives due to the COVID-19 pandemic, and we extend our heartfelt sympathies to those who have been affected by the illness. We also sincerely thank the healthcare professionals who are engaged in the treatment of this infection, as well as everyone who is working to maintain the daily lives of citizens. At Foss Japan, we prioritize the safety and health of our customers, business partners, and employees, and since April 2020, we have implemented various infection control measures. We have compiled the details in the attached file, and we would appreciate it if you could take a look. [Contact Information] Email service@foss.co.jp (Inquiries regarding equipment operation, use, and maintenance) info@foss.co.jp (Other inquiries) Phone 03-5962-4811 Fax 03-5962-4812 We look forward to your continued support.

We would like to express our heartfelt congratulations on your continued prosperity. We are deeply grateful for your exceptional patronage. We are pleased to inform you that our Sapporo Sales Office will be relocating as detailed below. Taking this opportunity, we aim to further enhance our operations and strive to meet your expectations. We sincerely ask for your continued support. For now, we would like to extend our greetings through this letter. ---------------------------------------------------- ■ New Address: 〒003-0027 1-11, 21-chome, Hondori, Shiroishi-ku, Sapporo, Hokkaido Inside Kintetsu Logistics Systems ■ Phone Number: 011-799-1367 ■ Fax Number: 011-799-1368 ----------------------------------------------------

Dear Customers, We would like to express our condolences to those who have lost their lives due to the COVID-19 pandemic, and we extend our heartfelt sympathies to the patients who have been affected. We also sincerely thank all the healthcare professionals who are engaged in the treatment of this infectious disease, as well as everyone who is working to maintain the daily lives of citizens. At Foss Japan, we prioritize the safety and health of our customers, business partners, and employees, and since April 2020, we have implemented various infection control measures. We have summarized the details in the attached file, and we would appreciate it if you could take a look. [Contact Information] Email service@foss.co.jp (Inquiries regarding equipment operation, usage, and maintenance) info@foss.co.jp (Other inquiries) Phone: 03-5962-4811 Fax: 03-5962-4812 We appreciate your continued support.

Dear Customers, We would like to express our condolences to those who have lost their lives due to the COVID-19 pandemic, and we extend our heartfelt sympathies to the patients who have been affected. We also sincerely thank all the medical professionals engaged in the treatment of this infectious disease, as well as everyone working to maintain the daily lives of citizens. At Foss Japan, we prioritize the safety and health of our customers, business partners, and employees, and since April 2020, we have implemented various infection control measures. We have summarized the details in the attached file, and we would appreciate it if you could take a look. [Contact Information] Email service@foss.co.jp (Inquiries regarding equipment operation, use, and maintenance) info@foss.co.jp (Other inquiries) Phone 03-5962-4811 Fax 03-5962-4812 We look forward to your continued support.

Dear Customers, We would like to express our condolences to those who have lost their lives due to the COVID-19 pandemic, and we extend our heartfelt sympathies to the patients who have been affected. We also sincerely thank the healthcare professionals who are engaged in the treatment of this infectious disease, as well as everyone who is working to maintain the daily lives of citizens. At Foss Japan, we prioritize the safety and health of our customers, partners, and employees, and since April 2020, we have implemented various infection control measures. We have compiled the details in the attached file, and we would appreciate it if you could take a look. [Contact Information] Email service@foss.co.jp (Inquiries regarding equipment operation, use, and maintenance) info@foss.co.jp (Other inquiries) Phone: 03-5962-4811 Fax: 03-5962-4812 We look forward to your continued support.

Foss Japan has decided to relocate its headquarters as follows. Taking this opportunity, we aim to further enhance our operations and strive to meet your expectations with even greater effort. We sincerely ask for your continued support. ------------------------------------------------- ■ New Address ------------------------------------------------- Zip Code: 135-0064 2-4-24 Aomi, Koto-ku, Tokyo Aomi Frontier Building, 11th Floor Phone Number: 03-5962-4811 (Main) Fax Number: 03-5962-4812 ------------------------------------------------ ■ Business Start Date: November 2, 2020 (Monday) ------------------------------------------------

Foss Japan would like to inform you that we will be relocating our warehouse. We aim to further enhance our operations with this opportunity and will make every effort to meet your expectations. Additionally, due to the relocation process, we will temporarily suspend shipping operations. We appreciate your understanding and cooperation. ------------------------------------------------- ■ New Address ------------------------------------------------- 18-8 Masanou, Kazo City, Saitama Prefecture, 347-0107 Kintetsu Logistics Systems Co., Ltd. Inside Saitama Logistics Sales Office Foss Japan Co., Ltd. Saitama Warehouse ------------------------------------------------- ■ Start of Operations: From shipments on September 15 (Tuesday) ■ Suspension Period: Please download the PDF for details *During the relocation period, sales and services will continue to operate as usual.