Efficient Manual Management with i-ShareDX for Retail Education
Centralize manual management in the cloud to improve the quality of education.
To the Education Personnel in the Retail Industry, In the retail industry, the standardization of employees' knowledge and skills significantly impacts customer satisfaction and sales. It is particularly important to efficiently and effectively implement a wide range of training content, including customer service, product knowledge, and register operations. A complicated management of manuals and a situation where the latest information is difficult to share can lead to a decline in the quality of training. The utilization-based manual cloud 'i-Share DX' addresses these challenges. 【Usage Scenarios】 - New Employee Training - On-the-Job Training (OJT) - Customer Service Skills Improvement Training - Product Knowledge Training - Complaint Handling Training 【Benefits of Implementation】 - Increased learning efficiency through improved manual searchability - Quick access to the latest information - Reduced burden on education personnel - Standardization of training quality - Improved customer satisfaction
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【Features】 - Centralized management of manuals in the cloud - Information control through access permission settings - Quick access to necessary information via search functionality - Assurance of information accuracy through update history management - Multilingual support 【Our Strengths】 Since our founding in 1947, we have been broadly addressing needs from web, systems, to manual production, based on the "communication technology" cultivated through printing. We closely align with our customers' challenges and provide optimal solutions.
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Quix has clarified what should be changed and what should not be changed, inheriting the spirit of "eternal change" and has developed in response to the changes of the times since its founding. Recently, due to the evolution of IT such as digitalization, networking, and cross-media, the form of "information" we handle continues to change at a rapid pace. It is precisely in this context that we want to re-examine the "information expression technology" we have cultivated over many years, enhance and diversify it, and contribute to our customers and society by fulfilling our mission of "creating and promoting communication." We will advance our corporate philosophy of "creating services that bring joy" by focusing on support services in the three areas we are currently working on: "manuals," "education," and "sales promotion." We are determined to aim to be a "CS No.1" company that is recognized as a true business partner capable of solving various problems while being a company that customers can trust and rely on for "safety and trust."