Centralized management of business procedures for accommodation and dining with i-ShareDX.
Share the procedures for reservations, customer service, and cooking to standardize service quality even with a labor shortage!
In hotels and restaurants, it is necessary to manage many operational procedures by department, including reservation acceptance, check-in, room cleaning, customer service, cooking, and hygiene management. While the introduction of reservation systems, room facilities, and cooking equipment is progressing, if manuals are dispersed across paper, PDFs, and shared folders, it leads to the hassle of searching for necessary information and inconsistencies in the quality of responses among staff and locations. i-ShareDX is a document management system that centrally manages manuals and operational procedures for accommodation and dining services in the cloud. With category search and full-text search, necessary procedures can be quickly confirmed. It also supports review and approval, version management, and access permission settings, ensuring that menu changes, equipment updates, and operational rule revisions are reliably shared with each facility and location. This reduces the training burden on new and foreign staff and supports stable service delivery.
basic information
【Features】 - Centralized management of operational procedures such as reservation acceptance, front desk, room cleaning, customer service, and cooking. - Shared operation manuals for reservation systems, room facilities, and cooking equipment. - Quick access to necessary information through category search and full-text search. - Content review before publication through review and approval functions. - Reliable sharing of the latest version through version management and revision history recording. - Setting of viewing permissions based on headquarters, facilities, stores, departments, and responsibilities. - Smooth navigation to related procedures and precautions through inter-document links. - Accessible from computers and tablets in the front desk, guest rooms, and kitchen. 【Our Strengths】 Since our founding in 1947, we have provided a wide range of solutions from manual production to web, systems, and marketing, based on the "communication technology" cultivated through printing. We organize the complex procedures of the accommodation and dining industries in an easy-to-understand manner and support the standardization of manuals, system implementation, and post-implementation operations.
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Quix has clarified what should be changed and what should not be changed, inheriting the spirit of "eternal change" and has developed in response to the changes of the times since its founding. Recently, due to the evolution of IT such as digitalization, networking, and cross-media, the form of "information" we handle continues to change at a rapid pace. It is precisely in this context that we want to re-examine the "information expression technology" we have cultivated over many years, enhance and diversify it, and contribute to our customers and society by fulfilling our mission of "creating and promoting communication." We will advance our corporate philosophy of "creating services that bring joy" by focusing on support services in the three areas we are currently working on: "manuals," "education," and "sales promotion." We are determined to aim to be a "CS No.1" company that is recognized as a true business partner capable of solving various problems while being a company that customers can trust and rely on for "safety and trust."