[necfru MAM/DAM case] Food machinery manufacturer
User manuals, cleaning procedures, and parts lists are made available exclusively for on-site/customers. Achieving "thoroughness of the latest version" and accumulating educational content.
We would like to introduce a case where Company D, a food machinery manufacturer, has implemented our "necfru MAM/DAM." The company faced challenges such as having paper/old PDFs remaining on-site, leading to incorrect procedures, and being unable to keep up with updates to materials sent to customers. To address this, they ensured searchability by tagging with model, process, and revision date. This reduced the risk of incorrect procedures/mix-ups, improved the organization of educational materials, and shortened the startup period. [Case Overview (Partial)] ■ Challenges - Educational photos/videos scattered across individual PCs - Inability to track history due to email attachments ■ Solution - On-site personnel strictly limited to "view only" access - Shared the latest version with customers via URL *For more details, please download the PDF or feel free to contact us.
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【Results】 ■ Reduced risk of incorrect procedures/mix-ups ■ Development of educational materials has progressed, shortening the startup period ■ Responding to customer inquiries while looking at the same materials ■ Update notifications and sharing operations have become simpler *For more details, please download the PDF or feel free to contact us.
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