Examples of utilizing a document management system that can be sorted by equipment type, unit number, delivery destination, and year.
For industrial machinery manufacturers. A case where an environment was established to quickly retrieve necessary materials, achieving speed in on-site response and safe information sharing.
We would like to introduce a case study of our "necfru drive" implementation at Company C, a manufacturer of industrial machinery. The company faced the challenge of field personnel being unable to quickly find the necessary documents. To address this, we organized the information by tagging it according to equipment type, model number, delivery destination, and year. As a result, the time spent searching for documents on-site was reduced, leading to quicker initial responses. Additionally, the provision of documents to customers has been improved to ensure safety and maintain a record of history. [Case Overview (Partial)] ■Challenges - Customer-facing documents were primarily shared as email attachments, making management cumbersome. - On-site personnel referred to outdated versions, resulting in rework. ■Response - Related documents were bundled together for easy one-click access. - Customers were provided with URL links for viewing, allowing control over the scope of access. ＼Free helpful materials available／ *For more details, please download the PDF or feel free to contact us.
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【Results】 ■ The search for materials on-site has been shortened, leading to quicker initial responses. ■ Provision to customers is safe and leaves a traceable history. ■ Reduced causes of rework/mix-ups (mixing of versions). ■ Access to necessary materials is possible even during incidents/disasters. *For more details, please download the PDF or feel free to contact us.
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