Standardization of delivery flow to reduce errors: Examples of utilizing document management systems.
For companies engaged in testing and analysis outsourcing. Tag management of test reports, measurement data, and photos by project/testing conditions. A case that achieved secure delivery and sharing with clients.
We would like to introduce a case study of the implementation of our "necfru drive" at Company G, which conducts testing and analysis outsourcing services. The company faced the challenge of having testing data dispersed by project, making it time-consuming to re-search for necessary information. To address this, they standardized tags based on axes such as project ID, testing conditions, equipment used, and date, and organized the data. Additionally, they managed deliverables on a set basis and established a system for limited sharing via URL. As a result, the speed of response to customer resends and additional requests improved, and the standardization of the delivery flow led to a reduction in errors. 【Case Overview (Partial)】 ■Challenges - The means of delivering large-volume data were not standardized. - It was difficult to track replacement history after delivery. ■Response Actions - Stored based on the finalized version, with replacements managed through version control. - Completed projects were moved to a COLD area to reduce storage costs. ＼Free helpful materials available／ *For more details, please download the PDF or feel free to contact us.
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【Results】 ■ Customer response (resending/additional requests) has become faster ■ Delivery procedures have been standardized, reducing mistakes ■ Referring to past exams has become easier, improving proposal capabilities ■ Forecasting storage costs has become easier *For more details, please download the PDF or feel free to contact us.
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