[Case of Technology Transfer] Sanko Service Co., Ltd.
Resolve the issue of not being able to have unified education time! Acquire skills during gaps in time even at distant locations.
We would like to introduce a case study of the implementation of "VideoStep" at Sanko Service Co., Ltd. There were differences in the skills for making adjustments acquired at each store, and requests that could not be handled had to be carried out by the headquarters. As a result, it became a challenge that delivery took a long time. After the implementation, staff can acquire skills during their available time. For veteran staff who teach, it has also reduced the hassle of one-on-one instruction, increasing efficiency. 【Case Overview】 ■ Challenge: Unable to secure unified training time ■ Objectives - Improvement of skills among store staff - Transmission of skills by veteran staff ■ Effects - Staff can acquire skills during their spare time - Contributed to the efficiency of training by veteran staff *For more details, please download the PDF or feel free to contact us.
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