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Representative Dialogue: Hirokei Co., Ltd. × Thinking Reed Co., Ltd.: Expanding the Further Possibilities of CRM, which is Currently Attracting Attention

シンキングリード

シンキングリード 東京本社、大分オフィス

Hirokei Co., Ltd., which supports companies (mainly in distribution, finance, healthcare, and government) through consulting and system integration, has adopted F-RevoCRM, which was implemented for clients, into its own support department. Based on that experience, it has released "Rakusapo (LAQSAPO)," which is more specialized in support services. In this discussion, our Kanemaru served as the interviewer and asked President Mizumoto in detail about the behind-the-scenes stories leading up to the release of Rakusapo.

Dialogue photo

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"F-RevoCRM x RakuSapo Series: Expanding the Further Possibilities of CRM that are Currently Gaining Attention"
We have compiled the discussion into a white paper. It contains useful information for companies facing challenges in their own operations and for those who want to customize F-RevoCRM to propose to their customers, through the initiatives of our partner, Hirokei Co., Ltd.
[News Release] 'Representative Discussion: Hirokei Co., Ltd. x Thinking Reed Co., Ltd.: Expanding the Further Possibilities of CRM that are Currently Gaining Attention'
A discussion was held between Mr. Mizumoto, President of Hirokei Co., Ltd., who aims for business development together as an F-Revo partner, and Mr. Kanemaru, President of Thinking Reed Co., Ltd. Please check out the special site.

Related product information

  • Responding to the diversification of customer touchpoints! Open source "F-RevoCRM"

    An integrated customer management system that can manage all web touchpoints, sales touchpoints, and support touchpoints... that is F-RevoCRM.

    【Basic Functions】 ■ Marketing ■ Sales Support ■ Maintenance Support and Project Management ■ Sales Management ■ Common Functions (Document Management, Workflow, Comments, Various Applications) 【Features】 ■ Comprehensive CRM Functions Enables management across a wide range of areas including marketing, sales, maintenance support, and sales management centered around the customer. Equipped with a wealth of features as standard, including Web To Lead functionality, customer portal functionality, email integration functionality, and quotation management functionality, in addition to general CRM features. ■ High Value as a CRM Platform Facilitates easy integration between systems and development of plugins, making it easy to share information across departments by combining with function-specific tools (such as CTI) or sales management systems. ■ No License Costs Since there are no charges based on the number of users, operational costs can be significantly reduced. ■ Source Code is Open Allows for auditing of unauthorized programs and vulnerabilities, enabling assessment of the software's reliability. ■ Environment Agnostic Can be built in an environment that aligns with the customer's operations. *For more details, please download the PDF or feel free to contact us.

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