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[Seminar Report] A "People" Based Management Method Aiming for the World's Best Quality of Management by Nobumasa Ishiai (President and CEO of T&K TOKA) - From the First Lecture of the "Management Human Resource Development Course" in 2025 -
ジェムコ・コーオペレーションズ 本社
At Jemco Co-operations co'ltd, we have been offering a "Management Human Resource Development Course" aimed at cultivating autonomous leaders since May 2025. We invite experienced top executives and management experts as instructors to provide practical knowledge. In this article, we will introduce the insights of Mr. Nobumasa Ishigai (President and CEO of T&K TOKA), who was the speaker for the first and second sessions. This time, we will present the content of the first lecture, where he discussed "the fusion of Japanese-style management and foreign-affiliated management" to become a muscular and speedy company.

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Business Ecosystem "exbridge" - Optimal Solutions for Management ChallengesSolve management issues and find the optimal solutions for achieving goals. When in doubt, let's solve problems together with "exbridge."
【Examples of Introduction】 ◎ Various specialized consulting and advisory firms Management and business strategy formulation, strategic research, new products and new businesses, DX, systems, production, quality (ISO), purchasing, sales and marketing capabilities, organization and human resources, intellectual property, real estate, construction, property insurance, logistics, SDGs, risk and harassment, business revitalization, M&A, project management, etc. ◎ Various practical human resource development (training) companies and instructors Hierarchical, executive, departmental practical training, communication-related, harassment, Kaizen human resource development, e-learning, DX human resource development, new business development, sales capability enhancement, quality enhancement (including ISO-related) and various other training. ◎ Specialized solution companies Automated transport, robotics, AI solutions, digital, web and e-commerce sites, property insurance, etc. ◎ Professional service firms (experts) Small and medium-sized enterprise consultants, lawyers, patent attorneys, social insurance labor consultants, certified public accountants, etc. ◎ Small and medium-sized enterprises, large business divisions (approximately 500 million to 50 billion yen) Various manufacturing (various parts, chemicals and chemical products, metal products, electrical equipment, machinery products, ceramics, food, etc.), construction, wholesale, logistics, distribution, warehousing and transportation, agriculture, forestry and fisheries, services, etc. *For more details, please refer to the materials. Feel free to contact us as well.
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Business Optimization: Consulting for the Development of Management SystemsImprove the management system to enhance and strengthen management! Solve issues!
【Addressing Such Concerns】 ■ Want to strengthen management and administration ■ Want to improve management, and enhance the quality and accuracy of management and administration ■ Want to implement and establish a solid management system ■ Want to improve the existing management system to function properly ■ Want to build a robust organization and ensure it functions effectively ■ Want to improve the management and monitoring mechanisms to be appropriate and functional ■ Want to reform the formalized organization and management into something proper ■ Want to clarify roles and responsibilities, thoroughly implement policies, plans, and goals down to the grassroots of the organization, execute management as stipulated, and improve the functionality of each department ■ Want to establish a solid management and administration system *For more details, please feel free to contact us.
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Optimization of Business: Consulting for the Construction and Improvement of Production SystemsReview and improve production systems and methods by introducing various techniques for optimization! Solve challenges!
【Addressing these concerns】 ■ There are issues with production capacity ■ Low production capacity, significant delays in delivery ■ Numbers are not increasing ■ There are problems with the on-site organization... issues with management systems, command structures, and organization ■ The production system and methods are poor and problematic ■ Want to improve the production system and methods ■ There are many defects and complaints ■ Need to improve the push system ■ Production has become rigid and is not "levelled" ■ There is excess inventory of parts and materials, excess inventory of semi-finished products, and excess inventory of finished products ■ The way work loads are applied is inappropriate ■ The balance of loads is not maintained ■ People are scattered, and teamwork and team spirit are not being fostered *For more details, please feel free to contact us.
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Consulting for Creating a System for Quality Development in Business Optimization
Building, operating, and improving a quality creation system! Problem solving!
【Addressing Such Concerns】 ■ Inadequate establishment of solid quality assurance ■ Lack of a quality assurance system ■ Poor quality, high defect rates ■ Quality assurance system has become merely formal ■ Work procedures are not clearly defined, criteria for pass/fail judgments are unclear ■ Work is not standardized ■ People do not adhere to work procedures and rules ■ Low awareness among individuals ■ People do not have a commitment to quality or products ■ Managers and supervisors are unable to manage and monitor processes ■ Managers and supervisors do not know how to manage and monitor ■ Tools for managing and monitoring processes are not based on "visual management" *For more details, please feel free to contact us.
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Business Optimization: Complaint Elimination ConsultingEliminate customer churn complaints in one go! Solve the problem!
【Addressing Such Concerns】 ■ There are quite a few customer complaints. ■ We are working towards zero complaints, but the results are not sufficient. ■ We have been working towards zero complaints for many years, but we have not been able to eradicate them. ■ We are working towards zero complaints, but we do not know the methods or techniques. ■ We do not know the steps to eradicate complaints. ■ We are spending a lot of man-hours on complaint handling. ■ Customer trust is wavering due to complaints. ■ We take measures against complaints and prevent recurrence, but the issues keep reappearing. ■ We want to eradicate complaints from the root. * For more details, please feel free to contact us.
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"Optimization of costs" Enhancement of production capacity through drastic improvements in productivity.Increase production capacity by 50% to 150%!
【Addressing Such Concerns】 ■ Insufficient production capacity (output) leading to frequent delays in delivery ■ Production volume (output) is not increasing as expected; production volume (output) is insufficient ■ Unable to meet customer orders due to insufficient production capacity and volume (output) ■ Production capacity and volume (output) are inadequate, resulting in failure to produce as planned ■ Inefficient operations leading to low production volume (output) ■ Insufficient production capacity (output) hindering company growth ■ Production volume (output) has decreased, and there is a need to increase it ■ Production volume (output) has decreased, and there is a desire to restore it *For more details, please feel free to contact us.
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Digitalization and Automation Management Issues: Digitalization & Automation at the SiteSolving the challenges of digitization and automation on-site! The optimal solution for achieving goals!
【Addressing Such Concerns】 ■ There is no one to consult about where, what, when, and how to request assistance for our company's challenges (it has become reliant on individual-level searches). ■ We want to find solutions, specialized consultants, and advisors that fit our company's industry, culture, and on-site needs. ■ There is anxiety about exploring, selecting, and evaluating external services or appropriate solutions, specialized consultants, and advisors. ■ Too much time is spent on hearings, and the repeated meetings are cumbersome. ■ Often, we cannot obtain the truly desired information for solving our company's problems and challenges. ■ We lack a network with companies from different industries, as well as solutions, specialized consultants, and advisors. *For more details, please feel free to contact us.
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Cost Optimization: Management Issue: Optimization of Cost StructureSolving the challenges of cost optimization! Finding the optimal solution towards achieving goals!
【Addressing Such Concerns】 ■ There is no place to consult about where, what, when, and how to request assistance for our company's challenges (relying on individual-level searches). ■ We want to find solutions, specialized consultants, and advisors that fit our company's industry, culture, and on-site needs. ■ We have concerns about exploring, selecting, and evaluating external services, appropriate solutions, specialized consultants, and advisors. ■ We spend too much time on hearings, and the repeated meeting opportunities are cumbersome. ■ We often cannot obtain the truly desired information for solving our company's problems and challenges. ■ We lack a network with companies from different industries, as well as solutions, specialized consultants, and advisors. *For more details, please feel free to contact us.
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[Optimization of Business] Management Issue: Consulting for Technology and Skill TransferVisualizing the tacit knowledge held by veterans based on hearings! Achieving early development of engineers.
【Such Issues】 - Veterans try to educate younger employees on know-how, but it doesn't get through easily. - There are work standards, but they haven't been maintained and are out of sync with the current situation. - Troubleshooting is easy for veterans, but younger employees struggle to resolve issues. - There have been accidents caused by simple mistakes on the shop floor. - With the aging of equipment, troubles occur frequently, leading to unstable production. *For more details, please feel free to contact us.*
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Cost Optimization: Drastic Cost Reduction ConsultingCost reduction through production improvement: Reduce by 30-50%! Solve the challenges!
【Addressing such concerns】 ■ Low sales ■ High costs ■ Sales and production volume are not increasing relative to the number of people ■ Too many people ■ High total work hours ■ High overtime hours ■ Inefficient ■ Waste and waiting times are observed ■ Want to reduce costs ■ Want to reduce the number of people ■ Productivity is low compared to other companies or industry standards ■ More people compared to other companies or industry standards ■ More work hours and overtime compared to other companies or industry standards *For more details, please feel free to contact us.
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[Business Optimization] Consulting for improvement reforms in production and indirect departments.On-site diagnosis - support from implementation of reforms to systematization.
Addressing such concerns: - Management and staff are not convinced by mere verbal consulting and guidance... - I have previously requested consulting services, but it remained a one-time activity... - Improvements are not progressing in departments with many members who are unfamiliar with the field...
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Development of a human resource education system (career ladder) for the manufacturing industry.Creation of a dedicated career ladder for your company in a short period of time.
【Addressing such concerns】 ■ There is an annual training schedule by hierarchy, but the purpose has become hollow... ■ There is no specialized personnel like a CHRO... ■ Although several projects for talent development have been initiated, they either only result in the creation of training menus or fade away unnoticed...
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Human Resource Education: Open-type Training Specialized in the Manufacturing IndustryOpen-type group training to acquire practical skills.
Addressing such concerns: ■ Even if knowledge learning is encouraged, it doesn't translate into practical application... ■ The training budget doesn't align due to the small number of participants... ■ Seminars hosted by general training companies tend to be too universal in content... ■ Seminars hosted by general training companies often lead to mere knowledge learning...
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Human Resource Education: In-house training specialized for the manufacturing industry.In-house training to acquire practical skills.
【Addressing such concerns】 ■ Even if knowledge is learned, it doesn't translate into practical application... ■ There are no qualified instructors within the company... ■ Those without field experience tend to rely on theoretical discussions... ■ Due to the specialized industry, general training companies may not align with the actual situation...
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Human Resource Education: E-Learning Specialized in Manufacturing IndustryAnimation-type content specialized for manufacturing, short-length, and foreign language support.
【Addressing these concerns】 ■ There is only on-the-job training (OJT) for practical work at the "site"... ■ There are no teaching materials for the "site," and even if there are, they are difficult to understand... ■ Employees have a low awareness of quality, safety, and productivity improvement... ■ The style of OJT or teaching by veterans each time has low productivity... ■ Even if we want to conduct training, the site has a minimal number of staff, so we can't leave... ■ The cost of educating foreign workers or overseas factories is high...
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【ESG・GX・SDGs】Management Issues: Energy-related IssuesEnergy-related issues, solving visible challenges! The optimal solution towards achieving goals!
【Addressing Such Concerns】 ■ There is no place to consult about where, what, when, and how to request assistance regarding our company's ESG management and energy & CO2 emission-related issues (relying on individual-level searches). ■ We want to find solutions, specialized consultants, and advisors that fit our industry, culture, and on-site conditions. ■ We have concerns about exploring, selecting, and evaluating external services, appropriate solutions, specialized consultants, and advisors. ■ We spend too much time on hearings, and the repeated meeting opportunities are cumbersome. ■ We often cannot obtain the truly desired information for solving our company's problems and challenges. ■ We lack a network with companies from different industries, as well as solutions, specialized consultants, and advisors. *For more details, please feel free to contact us.
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[Strategy Formulation] Support for Developing Growth Strategies (Vision/Mid-term Management Plan/Business Plan)Growth strategy, business plan formulation! The optimal solution accompanied by practical work towards achieving goals!
【Addressing such concerns】 ■ I want to incorporate an objective perspective and external expertise into strategy formulation. ■ I would like support in summarizing a growth strategy that resonates based on strategy execution. ■ I want to find consultants or advisors for strategy formulation that fit my company's industry, culture, and on-site conditions. ■ I have concerns about exploring, selecting, and evaluating highly specialized external services and appropriate consultants or advisors. ■ I spend too much time on hearings, and the repeated meetings are cumbersome. ■ I often cannot obtain the information I truly need to solve my company's problems and challenges. ■ I lack a network with companies from different industries, as well as solutions, specialized consultants, and advisors. *For more details, please feel free to contact us.
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[New Business, Expansion, Logistics Co-distribution] Development of new customers and alliances/collaborations.Evaluate the potential for business development through information exchange with business companies! Find the optimal solution to achieve development goals!
【Addressing Such Concerns】 ■ No network with companies in different industries ■ Want to conduct market research in different industries but have difficulty finding connections ■ Unable to find alliance partners that are compatible with our company ■ Spending too much time on hearings, and finding repeated meeting opportunities to be cumbersome ■ Often unable to obtain the truly desired information for solving our company's problems and challenges *For more details, please feel free to contact us.
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Optimization of Business: Advisory Support for Small and Medium-sized EnterprisesSupport for solving management issues faced by small and medium-sized enterprises on a consultation basis! The optimal solutions for achieving goals!
【Addressing Such Concerns】 ■ Feeling stagnant with existing advisors and consultants, and wanting a different perspective through a second opinion. ■ Not knowing where, what, when, or how to request help regarding the company's challenges, leading to reliance on personal searches. ■ Looking for solutions, specialized consultants, and advisors that fit the company's industry, culture, and on-site needs. ■ Feeling uncertain about exploring, selecting, and evaluating external services, appropriate solutions, specialized consultants, and advisors. ■ Spending too much time on hearings and finding repeated meeting opportunities cumbersome. ■ Often unable to obtain the truly desired information for solving the company's problems and challenges. ■ Lacking a network with companies from different industries, as well as solutions, specialized consultants, and advisors. *For more details, please feel free to contact us.
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Human Resource Management: Provision of HR systems and talent development (training) planning.Optimal solutions for building a personnel system and planning talent development (training)!
【Addressing Such Concerns】 ■ There is no one to consult about where, what, when, and how to request assistance for our company's challenges (relying on individual-level searches). ■ We want to find solutions, specialized consultants, and advisors that fit our industry, culture, and on-site needs. ■ We have concerns about exploring, selecting, and evaluating external services, appropriate solutions, specialized consultants, and advisors. ■ We spend too much time on hearings, and the repeated meeting opportunities are cumbersome. ■ We often cannot obtain the information we truly need to solve our company's problems and challenges. ■ We lack a network with companies from different industries, as well as solutions, specialized consultants, and advisors. *For more details, please feel free to contact us.
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Real estate consulting for entering overseas business locations.Responding to market research for new investments in overseas facilities, real estate exploration, and real estate buying/renting.
【Addressing these concerns】 ■ Unable to evaluate overseas information control and local information gathering from a third-party perspective in Japan. ■ Relying on expatriates makes it difficult to determine if the local information is trustworthy. ■ There is a risk that strategic information leaks to the local area, potentially causing issues in overseas operations. ■ There is no place to consult on where, what, when, and how to request assistance regarding our company's challenges (relying on individual-level searches). ■ Looking for solutions, specialized consultants, and advisors that fit our company's industry, culture, and field. ■ Feeling uncertain about the exploration, selection, and evaluation of external services, appropriate solutions, specialized consultants, and advisors. ■ Spending too much time on hearings and finding repeated meeting opportunities cumbersome. ■ Often unable to obtain the truly desired information for solving our company's problems and challenges. ■ Lacking a network with companies from different industries, as well as solutions, specialized consultants, and advisors. *For more details, please feel free to contact us.
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[Overseas Business Expansion and Withdrawal] Consulting for Withdrawal and Relocation of Overseas Base FactoriesGathering information related to real estate for the relocation and integration of overseas bases! Solving challenges!
【Addressing Such Concerns】 ■ Unable to evaluate overseas information control and local information gathering from a third-party perspective in Japan. ■ Relying on expatriates, making it difficult to determine if the local information is trustworthy. ■ Strategic information leaks to the local area, potentially causing issues in overseas operations. ■ No place to consult on where, what, when, and how to request assistance regarding the company's challenges (relying on individual-level searches). ■ Looking for solutions, specialized consultants, and advisors that fit the company's industry, culture, and field. ■ Anxiety about exploring, selecting, and evaluating external services, appropriate solutions, specialized consultants, and advisors. ■ Spending too much time on hearings, and finding repeated meeting opportunities cumbersome. ■ Often unable to obtain the truly desired information for solving the company's problems and challenges. ■ Lack of a network with companies from different industries, as well as solutions, specialized consultants, and advisors. *For more details, please feel free to contact us.
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[New Business, Strategy Examination, Marketing] Various Research SupportOptimal solutions for management through customer surveys, market research, competitive analysis, and technology research for strategy development and business feasibility evaluation!
【Addressing Such Concerns】 ■ Unable to effectively utilize information obtained from in-house research ■ Want to conduct in-house research for commercialization but need to find suitable business companies for the research ■ Want to collect information while ensuring anonymity and maintaining a neutral position ■ Want to gather information not only within Japan but also globally and from overseas companies ■ There is no one to consult about where, what, when, and how to request assistance for the company's issues (relying on individual-level searches) ■ Want to find solutions, specialized consultants, and advisors that fit the company's industry, culture, and on-site conditions ■ Feel uncertain about exploring, selecting, and evaluating external services, appropriate solutions, specialized consultants, and advisors ■ Spending too much time on hearings, and finding repeated meeting opportunities cumbersome ■ Often unable to obtain the truly desired information for solving the company's problems and challenges ■ Lack of a network with companies from different industries, as well as solutions, specialized consultants, and advisors *For more details, please feel free to contact us.
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[Optimization of Business] Management Issue: New Factory (Facility) Construction ProjectOptimal solutions for addressing the challenges of the new factory construction project!
【Addressing Such Concerns】 ■ I want to receive support from advisors who are knowledgeable about construction. ■ Approaches from construction companies are bothersome, and I end up being at their mercy. ■ I want to consider the optimal layout from a third-party perspective. ■ I cannot assess the optimal construction and repair costs. ■ I have no one to consult with about where, what, when, and how to request help regarding my company's issues (I am relying on individual-level searches). ■ I want to find solutions, specialized consultants, and advisors that fit my company's industry, culture, and site. ■ I have concerns about exploring, selecting, and evaluating external services and appropriate solutions, specialized consultants, and advisors. ■ I spend too much time on hearings, and repeated meetings are cumbersome. ■ I often cannot obtain the information I truly need to solve my company's problems and challenges. ■ I have no network with companies from different industries, nor with solutions, specialized consultants, and advisors. *For more details, please feel free to contact us.
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"Inter-industry Learning Network" - "Management Human Resource Development Seminar" HeldBy demonstrating human power, the leader of the cross-industry exchange "Management Talent Development School" promotes the revitalization of the entire organization!
【Addressing Such Concerns】 ■ There is no one to consult about where, what, when, and how to request assistance for our company's challenges (relying on individual-level searches). ■ We want to find solutions, specialized consultants, and advisors that fit our industry and corporate culture. ■ We have concerns about exploring, selecting, and evaluating external services and appropriate consulting firms. ■ We spend too much time on hearings, and the repeated meeting opportunities are cumbersome. ■ We often cannot obtain the information we truly need to solve our company's problems and challenges. ■ We lack a network with companies from different industries, as well as specialized consulting firms and advisors. *For more details, please download the PDF or feel free to contact us.
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Business ecosystem "exbridge"
Would you like to leverage your business network to solve various management challenges?
【Available Themes】 ■ Digitalization and Automation ■ Growth Strategy and New Business Development ■ Marketing ■ Overseas Expansion, Withdrawal, and Global Strategy ■ Design and Development ■ Cost Reduction ■ Optimization of Business (New Factory/Facility Construction, Technology and Skill Transfer) ■ Business Succession and M&A ■ ESG, GX, and SDGs ■ Risk Management ■ Organizational Development ■ Human Resource Management and Various Training Programs *For more details, please refer to the related links or feel free to contact us.