Total solutions for promoting DX for department stores (store management, external sales order management, tenant management, improving customer service quality) [Tokei Densan]
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Integrate and manage orders from various channels generated by the foreign business department and the e-commerce division.
Easily build the management infrastructure necessary for store operations. Integrate and manage orders, inventory, and sales through collective POS collaboration within the store department.
Management infrastructure system in the tenant management department. It allows for integrated management of contracts and rent for each tenant.
It is possible to easily manage delivery requests from customers that occur at the sales floor. By utilizing QR codes, it enables seamless management from delivery requests to delivery instructions.
An AI support tool that allows sales staff at the sales floor to easily record insights and customer feedback during daily customer interactions. It enables simple voice input via smartphone to easily log "customer voices." Information can be aggregated during spare moments without disrupting the sales staff's duties.
Easily build a dedicated AI chatbot for your company. The AI provides instant answers to customer inquiries like "Where is XX?", "I want to know more about YY", and "I want to do ZZ, what should I do?". This enhances the service quality of new staff and improves customer satisfaction.
We will handle call center operations for department stores. We provide courteous call handling without compromising the brand image of the department store. By adopting our management system, it is also possible to handle calls while referencing the system.
Streamlining management tasks during the implementation of the Must-Buy Campaign (mandatory purchase campaign). By taking a photo of the receipt, AI-OCR transcribes the content and checks for campaign compliance. It also supports data output, allowing for data integration with external management systems (such as CRM).
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