All products and services
1～30 item / All 499 items
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esm flow
Easily apply for and approve estimates and other documents from customer/project information on the CRM!
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esm appli
Efficiently manage daily operations! Introducing a product that allows you to create business management applications with no code.
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esm linkage
Just a simple initial setup on the screen! All data in one place, easy system integration for anyone.
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After-sales service customer management system "esm service"
Rich features that streamline after-sales services, such as operator assignment and IoT integration!
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Customer Relationship Management/Sales Support System 'esm'
Real-time information sharing within the organization! Dedicated advisors support the use of CRM/SFA.
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What is the low adoption rate of CRM/SFA?
Select a system that is easy to use and has a high retention rate, and a vendor with comprehensive support, and aim for successful implementation and operation!
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Tips to Prevent Failures in CRM/SFA Implementation
Carefully plan the process from system implementation to operation! It is important to prepare the operational framework with understanding and cooperation.
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Comparison of input workflows in CRM/SFA to assess usability.
Understand the mechanism of the "input flow" for each product, assess whether it can be utilized in your company's sales field, and implement the appropriate CRM/SFA.
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Key points for establishing a system that effectively utilizes CRM/SFA.
In information input, it is important to identify a smooth "input flow" rather than focusing on the "number of input fields/information volume"!
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What it means to be in a "state of effectively utilizing" CRM/SFA.
To avoid complications, start by narrowing down the functions/items! Improve bottlenecks based on analysis data and increase the conversion rate.
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Factors that prevent effective use of CRM/SFA even after implementation.
Let's clarify the 'purpose of introduction' and 'promotion system/policy' and share them throughout the organization!
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How to identify a CRM/SFA that is easy to use, straightforward, and absolutely manageable.
The first step towards system establishment! It will help dispel concerns during selection and implementation.
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Key Points for Selecting CRM/SFA that Sticks in Companies
Not only the diverse functions that streamline operations, but also the vendor's system that thoroughly supports from "implementation to establishment and operation" helps improve corporate productivity.
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Calculation Process of Cost-Effectiveness (ROI) in CRM/SFA Implementation
Let's objectively assess whether the effectiveness is being achieved at an appropriate operational cost by calculating the cost-effectiveness, and aim for proper tool utilization.
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Three key points to keep in mind when implementing CRM/SFA.
Establishing an appropriate operational system and a new business flow will be the key to success!
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Key points to consider and budget awareness when selecting CRM/SFA.
It is important to choose cost-effective tools that are appropriate for the organization's scale, considering necessary functions/effectiveness within an appropriate budget and from a medium- to long-term perspective.
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Reasons for not achieving the expected implementation effects of CRM/SFA operations.
Quantify the costs associated with implementation and operation, as well as the sales before and after implementation, to calculate cost-effectiveness and objectively measure results.
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Reduce unnecessary costs! How to choose CRM/SFA.
Here’s a summary of how to choose and the key points for CRM/SFA that maximizes effectiveness at an appropriate operational cost!
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CRM/SFA "esm (e-Sales Manager)"
Leading your business to success! A solution that transforms all customer touchpoints.
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What are the key points for the introduction and establishment of CRM/SFA?
Simply introducing a system often does not lead to its effective use! Here are key points for ensuring its adoption.
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Examples of Utilizing CRM/SFA for Product Development and Improvement in the Manufacturing Department
By strengthening the collaboration between the sales and research & development departments, we can reduce the risk of producing incorrect products.
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Connecting to product development and improvement! Examples of utilizing CRM/SFA in the development department.
By focusing on high-priority themes when planning, we can accelerate product development and improvement.
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Examples of Utilizing CRM/SFA for Product Development and Improvement in the Sales Department
It can also be used for unifying sales prospect lists by base or department and preventing overlaps.
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What changes with the implementation of CRM/SFA?
If we can accumulate successful examples of collaboration between manufacturing and sales, motivation for collaboration will increase, significantly enhancing corporate competitiveness.
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Methods to promote the collection and utilization of customer needs through the implementation of CRM/SFA.
A must-see for manufacturing companies! An explanation of key points for utilizing information for product development and improvement with CRM/SFA.
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A method to connect product development and improvement through collaboration between the sales and product development departments.
Explaining the challenges in manufacturing and sales collaboration, the ideal way of collaboration, and key points for strengthening collaboration!
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ESM Service Introduction Materials
Introducing our IT solutions aimed at maximizing customer productivity.
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AI concierge
AI instantly creates appropriate text for various business scenarios! You can start using it quickly with just the installation.
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CRM/SFA "esm (e-Sales Manager)"
A solution that transforms all customer touchpoints! CRM/SFA that leads your business to success.
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esm marketing
Even with anonymous leads, an approach tailored to interests and concerns is possible! You can start operations just one month after implementation.
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