All products and services
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Benefits of eliminating the personalization of sales in the manufacturing industry.
By eliminating personalization, the foundation for information and communication is established!
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Effects expected from eliminating the personalization of sales.
Improved productivity through data-driven sales management, gaining competitiveness that rivals cannot match!
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Reasons and countermeasures for sales representatives not entering information | Lack of understanding of methods and systems
We will introduce measures to implement an easy-to-use system and standardize input items and formats!
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Reasons and countermeasures for sales representatives not entering information | Too busy with work to find time
We will introduce measures to ensure that time can be secured for information input and to simplify the input process itself!
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Reasons and countermeasures for sales representatives not entering information | Fear of losing deals and reporting complaints
Introducing a method to alleviate the mental burden of negative reports while providing support for the next success!
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Reasons and countermeasures for why sales representatives do not input information | They do not want to share the information they have.
Introducing a method to incorporate a system that naturally allows for information to be understood while explaining the benefits of entering and sharing information in CRM/SFA!
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Reasons and countermeasures for why sales representatives do not input information | No one looks at it and it is not evaluated.
We will convey the necessity of inputting information into CRM/SFA and introduce ways to actually experience its value!
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Reasons and countermeasures for sales representatives not entering information | Input is cumbersome and postponed.
Introducing a method to create an environment where "inputting is necessary" while reducing the effort required for inputting into CRM/SFA!
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What should be done to prevent and address the personalization of sales?
Introducing approaches to improve the engagement with the "person" being inputted and the "system" of input!
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The issue of sales personalization in the manufacturing industry.
We are explaining the issues that arise between the sales department and the production and development departments due to the personalization of sales.
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Reasons for the personalization of sales activities
We will also introduce the issues that can arise even if information related to sales is being inputted and accumulated!
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[Information] The true feelings of sales representatives who do not input information into CRM/SFA and countermeasures.
We will also introduce the CRM/SFA "e-Sales Manager" that realizes the elimination of personalization!
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esm flow
Easily apply for and approve estimates and other documents from customer/project information on the CRM!
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esm appli
Efficiently manage daily operations! Introducing a product that allows you to create business management applications with no code.
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esm linkage
Just a simple initial setup on the screen! All data in one place, easy system integration for anyone.
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After-sales service customer management system "esm service"
Rich features that streamline after-sales services, such as operator assignment and IoT integration!
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Customer Relationship Management/Sales Support System 'esm'
Real-time information sharing within the organization! Dedicated advisors support the use of CRM/SFA.
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What is the low adoption rate of CRM/SFA?
Select a system that is easy to use and has a high retention rate, and a vendor with comprehensive support, and aim for successful implementation and operation!
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Tips to Prevent Failures in CRM/SFA Implementation
Carefully plan the process from system implementation to operation! It is important to prepare the operational framework with understanding and cooperation.
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Comparison of input workflows in CRM/SFA to assess usability.
Understand the mechanism of the "input flow" for each product, assess whether it can be utilized in your company's sales field, and implement the appropriate CRM/SFA.
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Key points for establishing a system that effectively utilizes CRM/SFA.
In information input, it is important to identify a smooth "input flow" rather than focusing on the "number of input fields/information volume"!
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What it means to be in a "state of effectively utilizing" CRM/SFA.
To avoid complications, start by narrowing down the functions/items! Improve bottlenecks based on analysis data and increase the conversion rate.
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Factors that prevent effective use of CRM/SFA even after implementation.
Let's clarify the 'purpose of introduction' and 'promotion system/policy' and share them throughout the organization!
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How to identify a CRM/SFA that is easy to use, straightforward, and absolutely manageable.
The first step towards system establishment! It will help dispel concerns during selection and implementation.
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Key Points for Selecting CRM/SFA that Sticks in Companies
Not only the diverse functions that streamline operations, but also the vendor's system that thoroughly supports from "implementation to establishment and operation" helps improve corporate productivity.
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Calculation Process of Cost-Effectiveness (ROI) in CRM/SFA Implementation
Let's objectively assess whether the effectiveness is being achieved at an appropriate operational cost by calculating the cost-effectiveness, and aim for proper tool utilization.
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Three key points to keep in mind when implementing CRM/SFA.
Establishing an appropriate operational system and a new business flow will be the key to success!
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Key points to consider and budget awareness when selecting CRM/SFA.
It is important to choose cost-effective tools that are appropriate for the organization's scale, considering necessary functions/effectiveness within an appropriate budget and from a medium- to long-term perspective.
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Reasons for not achieving the expected implementation effects of CRM/SFA operations.
Quantify the costs associated with implementation and operation, as well as the sales before and after implementation, to calculate cost-effectiveness and objectively measure results.
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Reduce unnecessary costs! How to choose CRM/SFA.
Here’s a summary of how to choose and the key points for CRM/SFA that maximizes effectiveness at an appropriate operational cost!
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