シンキングリード 東京本社、大分オフィス Official site

[CRM Implementation Case] F-RevoCRM

Reduced administrative work hours by about one-third! A case study on implementing CRM to streamline customer management in a tutoring school.

We would like to introduce a case where administrative work hours were reduced to about one-third. Traditionally, the burden of administrative tasks related to mailing invoices and class reports to parents, as well as classroom management and matching instructors with students, posed challenges. In this case, we implemented F-RevoCRM, which allows the system to adapt to the existing operations of the tutoring center without changing its management. By enabling online sharing of invoices and class reports on the customer portal, we streamlined operations and reduced costs associated with mailing expenses. [Results of Implementation] ■ Reduced administrative work hours to about one-third ■ Reduced mailing costs through online sharing of invoices and class reports *For more details, please refer to the related links or feel free to contact us.

Related Link - https://f-revocrm.jp/2022/02/case_school/

basic information

【Main Features and Specifications】 ■ Open-source Customer Relationship Management (CRM) system ■ Customer portal functionality ■ Classroom management functionality ■ Class matching functionality *For more details, please refer to the related links or feel free to contact us.

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Applications/Examples of results

For more details, please see the related links or feel free to contact us.

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Distributors

We are a company that supports corporate digital transformation (DX) and business improvement as the developer of the OSS-based CRM "F-RevoCRM." We address challenges faced by the maintenance and after-sales service departments in the manufacturing industry, such as the personalization of equipment information and repair history for each customer, paper management of inspections and repairs, and delays in communication between the field and the office. We advocate for the realization of "smart business" that goes beyond mere system implementation. Our strength lies in our ability to provide consistent support from business organization to system construction, maintenance phases, and in-house production support. We enable system operations tailored to your company, free from the constraints of package limitations and dependence on specific vendors.